Stellar's HQ Privacy Policy

Effective Date: July 1st, 2026.

Welcome to Stellar's HQ ("we," "our," or "us"). We are committed to protecting your privacy and safeguarding any personal information you provide while using our services, website, studio facilities, and related platforms.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you engage with Stellars HQ's services, including:

  • Photography
  • Videography
  • Music Recording and Mixing
  • Music Production
  • Artist Development
  • Creative Direction
  • Studio Space Rentals
  • Beauty Marks by Marz Beauty Services

By using our services or interacting with us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Billing and payment information
  • Social media handles
  • Business or artist name

Project and Appointment Information

  • Photos, videos, audio recordings, and other media you provide or create through our services
  • Creative briefs, project notes, and production materials
  • Booking, scheduling, and beauty appointment details

Website Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of access
  • Referral sources

This information may be collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Provide and manage our services
  • Schedule bookings, studio rentals, and beauty appointments
  • Process payments, authorization holds, and invoices
  • Communicate regarding projects, sessions, and appointments
  • Deliver completed media and creative assets
  • Improve our services and customer experience
  • Respond to inquiries and customer support requests
  • Maintain business records
  • Comply with legal obligations

With your consent, we may also send promotional communications regarding new services, events, or opportunities.

3. Media Content and Creative Work

As part of our services, we may create, store, edit, and deliver photographs, videos, audio recordings, and related creative content.

Ownership, licensing, usage rights, and promotional permissions for media content are governed by separate client agreements, contracts, or release forms where applicable.

Unless otherwise agreed in writing, Stellar HQ may retain copies of completed projects for backup, archival, portfolio, quality assurance, or business record purposes.

4. Studio Rentals and Facility Monitoring

For security and operational purposes, certain areas of our facility may be monitored by security cameras where permitted by law.

Security footage may be used to:

  • Protect guests, staff, and equipment
  • Investigate incidents or property damage
  • Prevent unauthorized access

Security recordings are not used for commercial purposes unless otherwise authorized.

5. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Payment processors
  • Cloud storage providers
  • Booking, rental, and salon scheduling platforms
  • Professional contractors or collaborators involved in your project
  • Legal, regulatory, or governmental authorities when required by law

All third-party service providers are expected to maintain appropriate safeguards for your information.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Remember user preferences
  • Enhance user experience

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed as completely secure.

8. Data Retention

We retain personal information and project files only for as long as reasonably necessary to:

  • Fulfill service obligations
  • Maintain business records
  • Resolve disputes
  • Comply with legal requirements

Retention periods may vary depending on the nature of the project and applicable laws.

9. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Withdraw consent where applicable
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

10. Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without appropriate parental or guardian consent.

11. Third-Party Links

Our website and communications may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated Effective Date.

Your continued use of our services after updates are posted constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Stellar's HQ
2415 Beekman St
Cincinnati, OH 45214
Email: mgmt@stellarhq.com